IT Asset Management
With ServiceNow® IT Service Management (ITAM), Automate the end-to-end lifecycle for software licenses, hardware assets, and cloud—on one platform. Optimize software, hardware, and cloud costs while reducing risk. Automate workflow action from a native CMDB, the central system of record for IT. Get to ITAM outcomes quickly on the Now Platform®. Modernize and automate IT. Slash IT costs. Reduce technology risk.
Features Include:
Enterprise Asset Management (EAM)
Automate the full lifecycle of physical business assets with prescriptive workflows. Track and manage enterprise assets for complete visibility at scale. Make data-driven decisions to control capital and operating expenses, from planning to disposal. Maximize your return on enterprise assets.
Hardware Asset Management (HAM)
Govern assets with prescriptive workflows and a native CMDB, from a single data platform. Track and manage the end-to-end lifecycle of all your hardware assets, physical and consumable. Streamline day-to-day asset tasks with automation. Simplify with cross-enterprise workflows.
Software Asset Management (SAM)
Control risk, reduce software spend, and reach outcomes quickly—all from a single platform.
Track and manage software licenses across the enterprise from a unified platform. Tap into automated workflows to lower costs and stay compliant. Take control of your software and cloud assets.
Cloud Insights
Manage cloud resources to reduce spend and minimize risk. Gain visibility into total cloud consumption across SaaS, IaaS, and PaaS—all in one place.
IT Asset Offboarding
Streamline and automate asset onboarding and offboarding processes. Source and transfer assets from available inventory or purchase new. Automate the request, reclamation, evaluation, and removal of hardware and software.
SaaS License Management
Reduce SaaS costs and usage with actionable insights that drive savings and governance of the SaaS portfolio.