ServiceNow® Consulting

Bring our ServiceNow® Consultants Aboard Your Project Team

Our team of experienced, visionary ServiceNow® practitioners can embed themselves within your IT team as consultants as your internal resources develop a new ServiceNow instance or improve an existing deployment on an ongoing basis. Leverage our best practices and expertise for long and short projects.

Our Consultants Fit Your Need

Our Consultants can perform a number of roles, including:

Engagement Manager

An Engagement Manager’s responsibilities include:

  • Project Management
  • Delivery Scheduling
  • Oversight
  • Scope Control
  • Status Management
  • Customer Communication
  • Estimation
Business Systems Analyst / Business Analyst

(Junior / Intermediate / Senior)

The responsibilities of a Business System Analyst or Business Analyst can include:

  • Database structures
  • Requirements elicitation (business / technical)
  • Running requirements-elicitation workshops
Quality Assurance Analyst

(Junior / Intermediate / Senior)

Quality Assurance Analysts are responsible for:

  • Building Test Cases
  • Executing Test Plans
  • Sign-off on Test Plans
Process Consultant

Process Consultants are responsible for:

  • Business process design and review
  • Workshops
  • ITIL process-based best practices application and consulting
Architect

An Architect’s responsibilities include:

  • Solution Development
  • Best practices application and consulting
  • Solutioning integrations as required
  • Oversight to business requirements
Developer

(Junior / Intermediate / Senior)

The responsibilities of a Developer can include:

  • Development
  • Configuration
  • Integration
  • Execution of the solution designed by the Architect
Release Management

Release Management team members are responsible for:

  • Promotion of update sets (code)
  • ServiceNow patching
  • ServiceNow releases
  • Release scheduling
  • Communication
UI / UX Consultant

UI / UX Consultants are responsible for:

  • User interface design
  • User experience analysis
  • Web accessibility enablement

Contact us to learn more about how Coreio Technology Solutions can take your organization to light speed with ServiceNow

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