---
title: 3 Stages for Optimizing IT Services and Operations
description: "Unlocking ServiceNow’s Potential: Opportunities, Pitfalls, and Practical Advice for 2025"
image: https://www.coreio.com/hubfs/c80d31418f96c6f87485907265384909a80612da.jpg
---

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##### E-Book

# 3 Stages for Optimizing IT Services and Operations

Most IT teams are stuck in reactive mode — siloed, stretched thin, and buried in backlogs.

This eBook lays out a clear, proven framework to simplify operations, automate smarter, and free up time and budget for what matters most. If you’re ready to stop firefighting and start making real progress, this is your next move.

##### What You’ll Walk Away With:

- ![Group 1171275261](https://www.coreio.com/hs-fs/hubfs/Group%201171275261.png?width=20&height=21&name=Group%201171275261.png) A proven 3-stage roadmap to modernize IT services and operations
- ![Group 1171275261](https://www.coreio.com/hs-fs/hubfs/Group%201171275261.png?width=20&height=21&name=Group%201171275261.png) How unified platforms reduce high-priority incidents by up to 93%
- ![Group 1171275261](https://www.coreio.com/hs-fs/hubfs/Group%201171275261.png?width=20&height=21&name=Group%201171275261.png) What Danske Bank, Novant Health, and NTT Docomo did to scale faster and cut resolution time
- ![Group 1171275261](https://www.coreio.com/hs-fs/hubfs/Group%201171275261.png?width=20&height=21&name=Group%201171275261.png) Ways to automate intelligently with AI and AIOps — without adding complexity
- ![Group 1171275261](https://www.coreio.com/hs-fs/hubfs/Group%201171275261.png?width=20&height=21&name=Group%201171275261.png) Key stats like 30% improvement in request fulfillment, 67% effort reduction in service mapping, and 28% hours saved per week through automation

![](https://www.coreio.com/hs-fs/hubfs/c80d31418f96c6f87485907265384909a80612da.jpg?width=463&height=631&name=c80d31418f96c6f87485907265384909a80612da.jpg)

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- [IT Asset Management](https://www.coreio.com/it-asset-management)
- [Managed Infrastructure Services](https://www.coreio.com/managed-infrastructure-services)
- [Managed Cybersecurity Services](https://www.coreio.com/managed-cybersecurity-services)
- [IT Strategy & Advisory Services](https://www.coreio.com/it-strategy-advisory-services)

###### Services

- [ServiceNow Consulting, Implementation and Resell Services](https://www.coreio.com/servicenow-consulting-and-resell)
- [ServiceNow Specialized Resource](https://www.coreio.com/servicenow-specialized-resource)
- [ServiceNow Platform Support](https://www.coreio.com/servicenow-platform-support)
- [ServiceNow as a Service](https://www.coreio.com/servicenow-as-a-service)
- [ServiceNow Fast Track Implementation](https://www.coreio.com/servicenow-fast-track-implementation)
- [IT Asset Lifecycle Services](https://www.coreio.com/it-asset-lifecycle-services)
- [IT Service Desk](https://www.coreio.com/it-service-desk)

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