Coreio Technology Solutions:

Empowering Organizations with ServiceNow®

Why Coreio Technology Solutions for ServiceNow®?

Coreio helps organizations leverage ServiceNow® to truly transform. An Elite ServiceNow sales and service partner, Coreio offers implementation support for new instances, platform support for ongoing management, integration of new modules, a subscription-based service, application development, and more.

Coreio has the experience and vision to bring the tremendous benefits of the state of the art ServieNow platform to organizations. We take the time to understand your needs and we offer a broad range of services to meet every need along the ServiceNow lifecycle.

What is ServiceNow®?

ServiceNow® is a state of the art service platform built on ITIL principles to create a single system to consolidate, automate, and provide self-service functionality through a “storefront” user interface. ServiceNow delivers a best-in-class ITIL-based IT Service Management (ITSM) experience, and gives our clients a powerful platform for all ITIL processes, helping to rapidly reduce costs, lower risk, improve business agility, and boost IT innovation.

But ServiceNow is more than just an ITSM platform. From ITSM to Human Resources to Governance, Risk and Compliance, it is a powerful tool for the modern enterprise.

What We Offer

Managed Services Provider (MSP): ServiceNow by Subscription

Coreio’s unique Managed Services Provider offering means organizations of all sizes can now leverage the ServiceNow platform on a subscription basis. We offer 4 levels of subscription to reflect a variety of scales and complexities of deployment.

Solutions & Implementations

Our team of experts can help your IT team build and implement the solutions you require to enable you to innovate, create value and continuously improve your ServiceNow instance using data and metrics. From new ServiceNow applications and modules to more efficient workflows, our experts will help drive your growth strategy.

ServiceNow Reseller Services

As part of our overall service offering to our clients, Coreio is licensed to resell ServiceNow licenses, so our clients can speed their deployment or expansion of their use of the portal quickly and efficiently using one supplier. We can also consult with your organization on the best licenses and functionality to acquire to facilitate your strategic priorities.

Consulting Services

Our team of experienced, visionary ServiceNow practitioners can embed themselves within your IT team as consultants as your external resources develop a new ServiceNow instance or improve an existing deployment on an ongoing basis. Leverage our best practices and expertise for long and short projects.

Platform Support Services

Coreio offers end-to-end management and support for ongoing monitoring, maintenance, and troubleshooting of your ServiceNow instance. Our best practice-oriented results can manage the day to day operations of the platform, leaving your IT team with more bandwidth to take on strategic objectives.

Technology Partner Services

Can’t find what your organization needs in the ServiceNow Apps store? As a Technology Partner of ServiceNow, Coreio develops new applications for ServiceNow. Our developers can build applications to meet a specific business need, or build integrations between ServiceNow and other applications.

Meet The Team

Rob Muroff

Rob Muroff

President and Chief Executive Officer

As our President and Chief Executive Officer, Rob’s mandate is to keep Coreio synonymous with excellent client service, and to lead the evolution of our Client Delivery business. To help enable Coreio to continue to compete in an ever-changing landscape of IT service providers, Rob leverages 22 years of corporate and consultative IT experience and a passion for exceeding clients’ expectations.

Stephen Baird

Stephen Baird

Chief Technology Officer

Stephen Baird, Coreio’s Chief Technology Officer, has an extensive 30+ year background in large complex companies heavily dependent on IT systems, particularly with two of the largest Canadian financial services companies, where he held numerous roles in the Infrastructure and Operations field.

Steve Mifsud

Steve Mifsud

Vice President, Technology Solutions

As Vice-President, Technology Solutions, Steve leads a team that develops and delivers leading edge tooling and enablement solutions, especially leveraging ServiceNow.  Steve and his team drive compelling business transformation initiatives from strategic inception through to process/technology implementation.

Contact us to learn more about how Coreio Technology Solutions can take your organization to light speed with ServiceNow