ServiceNow® Training Schedule

Available ServiceNow Courses

Application Development Fundamentals

In this hands-on course, attendees will build an award-winning loaner equipment application by working through a checklist of considerations for application creation.

Cloud Management Fundamentals

Designed to help students understand how to use the new ServiceNow Cloud Management v2 application to create and manage hybrid cloud solutions. (ServiceNow Cloud Management for AWS, Azure and VMware.)

Governance, Risk & Compliance Fundamentals

ServiceNow GRC is a suite of applications within the ServiceNow Software Asset Management Professional application.

Hardware Asset Management Fundamentals

Attendees will learn how to automate the Asset Management lifecycle in their ServiceNow system.

IT Service Management Fundamentals

Students explore the lifecycle of ServiceNow ITSM applications, from a Persona viewpoint – the perspective of the stakeholders and people who use the applications every day to do their jobs.

IT Service Management Implementation

Students will work from a backlog of stories (requirements) to configure IT Service Management applications in ServiceNow. These stories represent the most common implementation requirements for each application.

Project Portfolio Management Fundamentals

Attendees are introduced to the ServiceNow Project Portfolio Management suite (PPS) and learn how to efficiently manage the project lifecycle.

Scripting in ServiceNow Fundamentals

Learn how to use the ServiceNow JavaScript API, take advantage of the extensibility of ServiceNow, and add new functionality or modify the baseline behaviour of an instance.

ServiceNow Fundamentals

Designed for users with various organizational roles who are expected to work within the ServiceNow platform.

Software Asset Management Fundamentals

Attendees will master the setup, configuration, and usage of the ServiceNow Software Asset Management professional application.

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