Available ServiceNow Courses
Application Development Fundamentals
In this hands-on course, attendees will build an award-winning loaner equipment application by working through a checklist of considerations for application creation.
Cloud Management Fundamentals
Designed to help students understand how to use the new ServiceNow Cloud Management v2 application to create and manage hybrid cloud solutions. (ServiceNow Cloud Management for AWS, Azure and VMware.)
This course is designed for ServiceNow administrators and consultants who need to implement and administer ServiceNow Discovery.
Governance, Risk & Compliance Fundamentals
ServiceNow GRC is a suite of applications within the ServiceNow Software Asset Management Professional application.
Hardware Asset Management Fundamentals
Attendees will learn how to automate the Asset Management lifecycle in their ServiceNow system.
IT Service Management Fundamentals
Students explore the lifecycle of ServiceNow ITSM applications, from a Persona viewpoint – the perspective of the stakeholders and people who use the applications every day to do their jobs.
IT Service Management Implementation
Students will work from a backlog of stories (requirements) to configure IT Service Management applications in ServiceNow. These stories represent the most common implementation requirements for each application.
Now Platform Implementation
This course is designed for technical consultants, developers, solution consultants, system administrators, and architects who want to follow a path to becoming a Certified Implementation Specialist.
This course is designed for ServiceNow system administrators who need to build automation into their processes to streamline tasks and produce fast, predictible results.
Project Portfolio Management Fundamentals
Attendees are introduced to the ServiceNow Project Portfolio Management suite (PPS) and learn how to efficiently manage the project lifecycle.
Scripting in ServiceNow Fundamentals
Service Portal Fundamentals
This course is designed for low-code System Administrators and Web Designers/Developers who want to learn how to create Service Portals that offer users a consistent, intuitive, and delightful experience when accessing their organization’s services online.
Service Portal Advanced
This course is designed for pro-code System Administrators and Application Developers who want to learn how to develop advanced Service Portals components.
Designed for users with various organizational roles who are expected to work within the ServiceNow platform.
Software Asset Management Fundamentals
Attendees will master the setup, configuration, and usage of the ServiceNow Software Asset Management professional application.
System Administration Advanced
This course is designed for ServiceNow administrators and consultants who maintain ServiceNow systems who want to learn more about the ServiceNow application.