ServiceNow® Training


Nov 12/2019 - Nov 13/2019


8:30 am - 5:00 pm


2 days


$1,700 USD




The prerequisites for this course are:


  • Upon completon of this course, you will receive a voucher to take the Service Portal Micro-Certification exam.

Course Categories

Upcoming Classes

Oct 2019
Date/Time Event
Oct 28/2019 - Oct 29/2019
8:30 am - 5:00 pm
Service Portal Fundamentals
Nov 2019
Date/Time Event
Nov 12/2019 - Nov 13/2019
8:30 am - 5:00 pm
Service Portal Fundamentals
Dec 2019
Date/Time Event
Dec 16/2019 - Dec 17/2019
8:30 am - 5:00 pm
Service Portal Fundamentals

Course Summary

Create and Configure a Service Portal

A Service Portal provides an alternative user experience to the standard platform interface. The Service Portal application offers the tools needed to configure, customize, and extend portal components to create an online experience similar to what your users are used to in other consumer products.

During this two-day interactive training course you learn how to use the Service Portal application to configure, customize, and extend components to create a Service Portal in your own student instance; a safe sandbox. Paraticipants will:

  • Explore all aspects of the Service Portal application
  • Learn how to re-configure an existing portal
  • Review the Srvice Portal framework
  • Create new Service Portals, Themes, Pages, and Menus, and Search Sources
  • Understand how to use and create Widgets
  • Re-use existing Portal components
  • Explore Service Portal search capabilities including Search Sources, Search Facets and Pagination
  • Configure other aspects of the platform to enhance a Service Portal
  • Create a Guided Tour within a Service Portal

Who Should Attend

This course is designed for low-code System Administrators and Web Designers/Developers who want to learn how to create Service Portals that offer users a consistent, intuitive, and delightful experience when accessing their organization’s services online.


Contact us to learn more about how Coreio Technology Solutions can take your organization to light speed with ServiceNow