Coreio Overview

From Insight to Execution: Full-Service IT & ServiceNow Solutions

It’s not just people, process, and technology - it’s how we align them to accelerate outcomes that matter to your business.

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The Coreio Difference

Coreio by Numbers

Behind every number is a client achieving real results. That’s the Coreio difference.

CLIENT SATISFACTION

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Our ServiceNow clients consistently rate us above industry norms. That’s not luck - that’s what happens when they see real results.

END-TO-END IT EXCELLENCE

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Most clients expand beyond one engagement - tapping into our advisory, Managed IT Services, end-user support, and ServiceNow platform expertise.

SERVICENOW PROJECTS DELIVERED

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ServiceNow isn’t a static platform; and neither are we. We help clients drive impact release after release, improvement after improvement.

ROI-Driven Impact

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Our clients see efficiency gains when we help them bring people, process and platform together - turning IT complexity into measurable results.

The Coreio Advantage

People Who Understand Your World

  • checkmark-icon-list Inside-Out Expertise: Our people have walked in your shoes - bringing deep, real-world experience from the client side to every engagement.
  • checkmark-icon-list Business + Tech Alignment: We translate strategy into execution by aligning technology to real business priorities.
  • checkmark-icon-list Trusted, Embedded Partners: Clients rely on us for fast responses, consistent delivery, and long-term partnership they can count on.
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Enterprise Delivery, 
Boutique Attention

  • checkmark-icon-list Enterprise-Grade Performance: Scalable, reliable services trusted by North America’s largest organizations.
  • checkmark-icon-list Boutique-Level Engagement: Personalized support, fast response times, and no red tape.
  • checkmark-icon-list Built on Experience, Driven by Innovation: 40+ years of proven IT leadership powering AI-driven, future ready solutions.
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Holistic Approach: 
Strategy + Execution

  • checkmark-icon-list Strategy Meets Execution: We bring together advisory and delivery — no handoffs, no silos.
  • checkmark-icon-list Everything Under One Roof: ITAM, infrastructure, service desk, and cloud — fully aligned and integrated.
  • checkmark-icon-list Beyond the Platform: We bridge the gap between ServiceNow and enterprise IT operations to drive real impact.
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Deep ServiceNow 
& ITAM Expertise

  • checkmark-icon-list Drive ROI, Not Just Go-Live: We optimize ServiceNow with AI, automation, and governance to deliver measurable outcomes.
  • checkmark-icon-list Smarter ITAM with Asset Clarity: Gain real-time insight, reduce risk, and control spend across hardware, software, and cloud.
  • checkmark-icon-list End-to-End ServiceNow Support: From ITSM to IRM, our certified experts support your full platform journey.
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Proven Industry Experience

  • checkmark-icon-list Trusted by the Highly Regulated Industries: Banks, insurers, law firms, and utilities choose Coreio when compliance and security matter most.
  • checkmark-icon-list Compliance Without Compromise: We deliver secure, audit-ready solutions that meet toughest industry standards.
  • checkmark-icon-list Tailored for Your World: We align with industry-specific needs to keep you compliant, resilient, and ready for what’s next.
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TESTIMONIALS

Trusted by IT Leaders Across Industries

Hear what our clients have to say about working with a partner who truly understands IT from the inside out.

"What we appreciate about working with Coreio is their proactive management of our ServiceNow platform, ensuring it evolves with our changing business needs. Their continuous improvements keep everything running smoothly and aligned with our goals. It's reassuring to have a partner who collaborates closely with us and is in sync with our direction."

Jennifer Auyeung, Director, Applications & Services

Canadian Real Estate Investment Trust Industry

"This was a very sensitive and critical project. I needed a trusted partner with the right skill set and proven track record, who could effectively integrate into my team and gain their confidence. Hence, I reached out to Coreio and they did an amazing job delivering the expected outcome and creating many positive relationships with my team members and the bank's procurement department. "

Group CIO

Top Retail and Commercial Bank

"Coreio’s proactive support and transparent communication ensured that our ITSM implementation was smooth and ahead of schedule. Their expertise not only helped us achieve compliance with ISO 27001 and SOC2 standards but also significantly improved our operational efficiency and incident management processes."

Daniel Barber, Senior IT Specialist

GuardMe

"…during the outage, the Coreio team were not able to access their AVDs…but nothing was going to stop them from helping…As a result, the teams (SD, Security, and Incident Management) successfully restored laptop service to over 150 customers. The Coreio team play a big part in that success with their dedication and ability to think on their feet so to speak – Customer Focused Indeed!!"

Steven Hebert, Manager, Employee Service Desk

Gore Mutual Insurance Company

"Coreio was professional and adaptable to unforeseen circumstances during our ServiceNow instance rebuild project. They delivered the depth of expertise we required, accommodated our schedule, and delivered the guidance we needed."

IT Director

A Global Law Firm

SERVICES

Services Spotlight

What IT Leaders Want and How Coreio Helps

ServiceNow Platform
ServiceNow Platform Support

I Want to Clear Our ServiceNow Backlog

We’ve invested in ServiceNow, but the backlog keeps piling up. There’s no time for patching, upgrades, or activating new capabilities - especially AI.

ServiceNow Resources
ServiceNow Specialized Resources

I Want ServiceNow Talent Fast

We need admins, developers, or architects - yesterday. Hiring takes too long, and we can’t afford delays.

IT Asset Data
IT Asset Management

I Want Accurate IT Asset Data

We’re juggling spreadsheets, disconnected tools, and manual processes — and audit season turns into a scramble every time.

Managed IT Services
IT SUPPORT

I Want End-to-End IT Support

From service desk to security and onsite support, we need a model that scales with our business — without juggling multiple vendors.

RESOURCES

Additional Resources

Blogs
E-Book
Webinar
Case Study
ServiceNow Yokohama Release updates
Yokohama: What IT Leaders Need to Know About the Latest ServiceNow Release

Twice a year, ServiceNow drops a tidal wave of innovation. The Yokohama release ...

  • IT Asset Management
  • ITSM
  • ITOM
  • ServiceNow
  • GenAI
NowAssist for Change Management
Beyond Chatbots: How ServiceNow Now Assist is Revolutionizing IT Change Management

Evolve Through Automation: The Intelligence Revolution in Change Management Desp...

  • Technology Solutions
  • Advisory Services
  • ITSM
  • ITOM
ITAM Maturity
The ITAM Maturity Paradox: Why Tools Alone Won't Transform Your Asset Management

Let’s be honest - most IT Asset Management (ITAM) programs aren't delivering the...

  • Technology Solutions
  • IT Asset Management
  • Asset Management
  • Advisory Services
Third-Party Risk Management: Insights and Strategies

In today's interconnected business landscape, managing third-party risks has bec...

  • Technology Solutions
  • IT Asset Management
  • Asset Management
  • Advisory Services
Unlocking ServiceNow’s Potential: Opportunities, Pitfalls, and Practical Advice for 2025

As organizations look to 2025, ServiceNow continues to play a critical role in d...

  • Technology Solutions
  • IT Asset Management
  • Advisory Services
Reflections from the ServiceNow World Forum Toronto: AI Challenges, Opportunities, and Insights

The ServiceNow World Forum Toronto, held on November 13, 2024, brought together ...

  • Technology Solutions
From Data to Decisions: Transforming ITAM with ServiceNow AI

  • IT Asset Management
  • ServiceNow
  • ServiceNow Consulting & Implementation
A Panel Discussion - From Pitfalls to Progress Navigating HAM & SAM with Industry Experts

  • IT Asset Management
  • ITAM
  • ServiceNow
  • ServiceNow Consulting & Implementation
Accelerating Workplace Modernization for a Top Canadian Bank

Client Snapshot: A leading North American financial institution 60,000+ employee...

  • Managed Services
  • Lifecycle Services
  • Advisory Services
ServiceNow Fast Track Enables Faster Time to Value

Client Snapshot: A professional regulatory body serving a large national members...

  • IT Service Management
  • ServiceNow
  • ServiceNow Consulting & Implementation
Unlocking the Full Value of ServiceNow Integrated Risk Management (IRM)

Client Snapshot: A global digital media and technology company Headquartered in ...

  • ServiceNow
  • ServiceNow Consulting & Implementation
Modernizing IT Operations to Enable a Secure, Mobile Workforce

Client Snapshot: Mid-sized Canadian Credit Union operating in a regulated financ...

  • cybersecurity
  • Advisory Services
Enabling Long-Term ServiceNow Success Through Strategic Platform Support

Client Snapshot: Midmarket Canadian insurance provider with nationwide operation...

  • ServiceNow
  • ServiceNow Consulting & Implementation
Transforming Legal IT Services with a Centralized & Scalable Solution

Client Snapshot: International law firm with ~1,000 lawyers Offices in Canada, t...

  • IT Service Management
  • ServiceNow
  • ServiceNow Consulting & Implementation
Let's Talk

Ready to Simplify Your IT?

Whether you’re untangling IT complexity, accelerating transformation, or just need trusted support - we’re here to help.