ServiceNow Platform Support

Take Control of Your ServiceNow Platform

Stay current and secure. Eliminate backlog. Unlock real ROI.

Let’s Talk Platform Support

Trusted by Leading Enterprises Across North America.

Unlock ServiceNow’s Full Potential

You Launched ServiceNow to Improve
Operations — Not to Stall Progress

But for many teams, platform maintenance becomes a roadblock instead of a springboard.

Sound familiar?

Constant upgrade pressure with limited internal bandwidth
Customizations piling up, creating long-term tech debt
Platform knowledge lost to staff turnover or siloed ownership
Missed opportunities from underused features and unimplemented releases
New AI-driven capabilities no one has time to activate or support

Coreio ServiceNow Platform Support is designed to fix this - by giving you the structure, expertise, and continuity to keep ServiceNow moving forward.

Unlock ServiceNow's Full Potential

Everything You Need to Keep ServiceNow Running Smoothly

End-to-End ServiceNow Platform Support

Confident Go-Live

Start strong with six weeks of pre-launch support to prepare your environment, align stakeholders, and ensure a smooth, successful transition into production.

Make ServiceNow Run Smoothly

Once live, we help you stay steady — with daily admin support, access management, issue resolution, and proactive monitoring to keep your platform stable, compliant, and effective.

Manage ServiceNow Updates Safely

From regular code promotions to patches and City Release upgrades, we manage your update process end-to-end — so innovation never disrupts operations.

Prepare ServiceNow Environments for Success

We maintain clean, synchronized development and UAT environments through proper cloning and setup, enabling safe testing, smoother releases, and faster turnaround. 

Drive Continuous Improvements

Through sprint-based improvements and admin-driven enhancements, we help you adapt, expand, and drive more value from ServiceNow over time.

Service Levels & Structured Delivery

Rely on SLA-backed support, remote North American delivery, and a scalable support model built for long-term success

TESTIMONIALS

Trusted by IT Leaders Across Industries

Hear what our clients have to say about working with a partner who truly understands IT from the inside out.

"The Coreio team assigned to the project was very skilled and professional offering advice and guidance throughout the project. They were very attentive to our needs and worked diligently to complete the project ahead of schedule and within budget"

Senior Project Manager

A provincial energy infrastructure organization

"Coreio's ServiceNow technical team is extremely knowledgeable and always available for technical assistance."

IT Director

A top-tire Canadian legal firm

"The team has been very good with listening and understanding our needs and providing alternate solutions that ultimately worked better than what we initially suggested."

IT Director

An international travel insurance company

"Excellent partnership with the Coreio folks on this engagement. Flexible and always able to adapt to last minute changes from us"

IT Manager

A multinational insurance and wealth management company

"The knowledge and thoroughness of the Coreio team was greatly appreciated. The product was delivered as requested and to our satisfaction."

IT Project Manager

Top 5 Canadian bank

Why Coreio?

Your ServiceNow platform isn’t a one-time project — it’s a living system that needs structure, care, and momentum. Coreio gives you the support to move faster, stay current, and deliver consistent results.

15+ specialized ServiceNow roles all coordinated through a single partnership.
We maintain platform knowledge, documentation, and continuity so you're never at risk when internal teams change.
For less than the cost of a full-time employee, you get access to an entire ServiceNow support operation.
Tiered packages built around your goals, team size, and ServiceNow complexity.

CUSTOMER SUCCESS STORIES

Real Results. Real ServiceNow Momentum.

See how Coreio’s ServiceNow Platform Support enables long term ServiceNow success for our clients.

Insurance Industry: Unlocking Platform Potential with Strategic ServiceNow Support

✔ Resolved Backlogs & Improved Platform Stability ✔ Accelerated Adoption of AI & New Capabilities ✔ Boosted Stakeholder Satisfaction & Engagement

Read full story

Financial Services: Streamlining Onboarding & Offboarding with Workflow Automation

✔ 40% Faster Onboarding & Offboarding Time ✔ Standardized Workflows Across Global Teams ✔ Stronger HR–IT Collaboration & Employee Experience

Read full story

Let's Talk

Let’s Keep Your Platform Working for You - Not Against You

We support organizations across industries with ServiceNow environments of all sizes. Whether you need help keeping up or want to drive more value from the platform, Coreio has the team and structure to get you there.

Email at: info@coreio.com

Call Us 1 (844) 261-5803