Managed Cybersecurity Services

Cybersecurity That Fits the Bigger IT Picture

Coreio delivers integrated cybersecurity that works hand-in-hand with your service desk, asset management, and IT operations - not against them.

Fix the Gaps in Your IT Security

Trusted by Leading Enterprises Across North America.

REAL CHALLENGES. REAL SOLUTIONS

What You Need and How Coreio Solves It

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We need stronger cybersecurity, but we can’t build a 24x7 team.

➡️Coreio Delivers:
Enterprise-grade protection without the hiring burden. Our managed SOC, powered by Arctic Wolf, delivers 24x7 monitoring and human-led threat response so you don’t need to staff a full security team to stay protected.

We need a way to turn endless security alerts into clear, accountable action.

➡️ Coreio Delivers:
We don’t just send alerts, we act on them. Coreio integrates threat detection into our Service Desk, enabling contextual escalation, ticketing, and rapid resolution. No more gaps between detection and action.

We’re under pressure to prove compliance and security maturity; but we’re not ready.

➡️Coreio Delivers:
Our vCISO service gives you on-demand leadership to build policy, map risk, and prepare for audits — whether you're aiming for ISO, SOC2, NIST CSF, or cyber insurance readiness.

We need cybersecurity to work with our existing IT operations, not create more friction

➡️ Coreio Delivers:
Coreio is built around operational alignment. We embed security into your asset management, infrastructure, and ITSM environment — using ServiceNow to connect the dots and reduce friction across teams.

Schedule Your Security Strategy Call

What Sets Us Apart

How Coreio Delivers Security That Fits Your IT Strategy

We don’t just offer cybersecurity — we integrate it into how your business runs. Whether you need strategic leadership, real-time threat response, or secure infrastructure operations, Coreio offers three distinct services that work together or stand alone — all aligned to your IT priorities.

vCISO

Coreio provides strategic cybersecurity leadership tailored to your business — helping you build a secure, scalable, and audit-ready foundation.

Security Program Roadmapping: Build and evolve your cybersecurity maturity with NIST-aligned guidance and executive-level planning.
Compliance Readiness: ISO, SOC2, cyber insurance, third-party audits — we help you prepare and stay ahead.
Policy & Governance: From acceptable use to third-party risk, we build policies that are both practical and defensible.
Fractional Model, Full Impact: Get CISO-level insights without adding full-time overhead.

Talk to a vCISO Advisor

Managed SOC

Powered by Arctic Wolf and run by Coreio, our Managed SOC gives you enterprise-grade threat detection and response - integrated into your IT reality.

24x7 Threat Monitoring & Response: Real-time detection and investigation across network, endpoint, identity, and cloud.
Human-Led Triage: SOC analysts provide real, contextual analysis - not just dashboards and noise.
Smart Escalation: Incidents flow directly into your ServiceNow Service Desk so response isn’t delayed or disconnected.
One Platform. One Partner.: Reduce vendor sprawl and improve accountability.

Talk to a Security Expert

Security-Focused MSP

Security and IT operations — better together. Coreio blends ITSM, endpoint security, asset visibility, and recovery to create a secure, stable, and scalable environment.

24x7 Threat Monitoring & Response: Real-time detection and investigation across network, endpoint, identity, and cloud.
ServiceNow-Driven Workflows: Every ticket, asset, and alert is tracked in a single system of record.
End-to-End Visibility: Know what you own, what it’s doing, and what risk it presents — at any time.
Business Continuity Support: Backup, recovery, and resilience planning — baked in, not outsourced.

Talk to Our Managed Services Team

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USE CASES

Industry Use Cases

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Effortless Audit Readiness

A leading Canadian bank saved $1.6M through automated asset tracking and service requests.

Without ITAM: Manual processes lead to missing records, audit fines, and compliance failures.

Asset Clarity Ensures:

Always audit-ready with complete asset history tracking.
Always audit-ready with complete asset history tracking.
Always audit-ready with complete asset history tracking.

Effortless Audit Readiness

A leading Canadian bank saved $1.6M through automated asset tracking and service requests.

Without ITAM: Manual processes lead to missing records, audit fines, and compliance failures.

Asset Clarity Ensures:

Always audit-ready with complete asset history tracking.
Always audit-ready with complete asset history tracking.
Always audit-ready with complete asset history tracking.

Effortless Audit Readiness

A leading Canadian bank saved $1.6M through automated asset tracking and service requests.

Without ITAM: Manual processes lead to missing records, audit fines, and compliance failures.

Asset Clarity Ensures:

Always audit-ready with complete asset history tracking.
Always audit-ready with complete asset history tracking.
Always audit-ready with complete asset history tracking.

Effortless Audit Readiness

A leading Canadian bank saved $1.6M through automated asset tracking and service requests.

Without ITAM: Manual processes lead to missing records, audit fines, and compliance failures.

Asset Clarity Ensures:

Always audit-ready with complete asset history tracking.
Always audit-ready with complete asset history tracking.
Always audit-ready with complete asset history tracking.

Effortless Audit Readiness

A leading Canadian bank saved $1.6M through automated asset tracking and service requests.

Without ITAM: Manual processes lead to missing records, audit fines, and compliance failures.

Asset Clarity Ensures:

Always audit-ready with complete asset history tracking.
Always audit-ready with complete asset history tracking.
Always audit-ready with complete asset history tracking.

PROVEN TO PERFORM

Coreio IT Service Desk by Numbers

AVERAGE SPEED TO ANSWER

0 %

of calls answered in less than 30 seconds

CALL ABANDONMENT RATE

< 0 %

FIRST CALL RESOLUTION

0 %+

CUSTOMER SATISFACTION

0 %+

SOLUTION

Our Core Capabilities

24x7x365 bilingual support (English/French)

Omnichannel access — phone, email, chat, chatbot, self-service portal

Tier 2–3 triage & resolution (incl. infrastructure & application support)

SLA-backed incident, request & access management

Certified experts with in-depth experience across M365, Apple, Lenovo, and more

ITIL & SOC-Compliant operations

Seamless escalation to Deskside & Field Support

Integrated cybersecurity incident routing

Native ServiceNow workflows, dashboards & automation

USE CASES

Industry Use Cases

Lorem ipsum dolor sit amet consectetur. Cursus sem amet venenatis sed aliquam enim.

Effortless Audit Readiness

A leading Canadian bank saved $1.6M through automated asset tracking and service requests.

Without ITAM: Manual processes lead to missing records, audit fines, and compliance failures.

Asset Clarity Ensures:

Always audit-ready with complete asset history tracking.
Automated attestation for asset ownership verification.
Eliminates rogue assets when employees exit or transfer.

Effortless Audit Readiness

A leading Canadian bank saved $1.6M through automated asset tracking and service requests.

Without ITAM: Manual processes lead to missing records, audit fines, and compliance failures.

Asset Clarity Ensures:

Always audit-ready with complete asset history tracking.
Automated attestation for asset ownership verification.
Eliminates rogue assets when employees exit or transfer.

Effortless Audit Readiness

A leading Canadian bank saved $1.6M through automated asset tracking and service requests.

Without ITAM: Manual processes lead to missing records, audit fines, and compliance failures.

Asset Clarity Ensures:

Always audit-ready with complete asset history tracking.
Automated attestation for asset ownership verification.
Eliminates rogue assets when employees exit or transfer.

Effortless Audit Readiness

A leading Canadian bank saved $1.6M through automated asset tracking and service requests.

Without ITAM: Manual processes lead to missing records, audit fines, and compliance failures.

Asset Clarity Ensures:

Always audit-ready with complete asset history tracking.
Automated attestation for asset ownership verification.
Eliminates rogue assets when employees exit or transfer.

Effortless Audit Readiness

A leading Canadian bank saved $1.6M through automated asset tracking and service requests.

Without ITAM: Manual processes lead to missing records, audit fines, and compliance failures.

Asset Clarity Ensures:

Always audit-ready with complete asset history tracking.
Automated attestation for asset ownership verification.
Eliminates rogue assets when employees exit or transfer.

TESTIMONIALS

Trusted by IT Leaders Across Industries

Hear what our clients have to say about working with a partner who truly understands IT from the inside out.

"As a result, the teams (Service Desk, Security, and Incident Management) that were assisting customers that day successfully restored laptop service to over 150 customers. The Coreio team play a big part in that success with their dedication and ability to think on their feet so to speak. – Customer focused indeed!!"

Steve Hebert, Manager, Employee Service Desk

Gore Mutual

"We just had our service ticket touchpoint meeting, and we only have 5 open service tickets that are currently in process, 3 of which were just opened after a vulnerability scan this week. I wanted to thank the entire Coreio team for getting everything in such good order, we appreciate our business relationship and both our commitment to making things work effectively.”"

Assistant Vice President

a mid-sized Credit Union

"This was a very sensitive and critical project. I needed a trusted partner with the right skill set and proven track record, who could effectively integrate into my team and gain their confidence. Hence, I reached out to Coreio and they did an amazing job delivering the expected outcome and creating many positive relationships with my team members and the bank's procurement department. "

Group CIO

Top Retail and Commercial Bank

"When my laptop decided not to work, Coreio’s deskside support technician showed up at my desk within mere minutes and was able to reboot and reinstall what needed to be done to have my computer up and running. It can’t be stated enough how wonderful it is to have tech support onsite. They knew right away what needed to be done and followed up to ensure it all worked.”"

Employee from a Top 10 North American bank

"I want to thank Alex for his excellent IT support, and I also want to thank your business for delivering the new laptop to me promptly and for the amazing IT support service I received from your team. Your team is AMAZING!! A million thanks to the team members from Technology Service Desk and Field Support, we can’t do our job properly without your dedicated support."

Employee from a Top 5 Canadian bank

Let's Talk

Ready to Strengthen Your Cybersecurity Without Slowing Down IT?

Coreio delivers integrated cybersecurity services — including 24x7 threat monitoring, vCISO advisory, and secure IT operations — all aligned to your business and built into your existing IT environment. Whether you're closing compliance gaps or reducing risk across your infrastructure, we’re here to help.

Email at: info@coreio.com

Call Us 1-844-261-5803