Gary Collins

Director, Service Delivery

Gary Collins is a Business and IT Professional with over 20 years of experience in Financial Services, specializing in Service Delivery, IT Process Management, Client and Relationship Management as well as Project and Portfolio Management, with over 15 years experience working directly with the ServiceNow Platform.

He is leading Service Delivery to help organizations transform their business by optimizing the core capabilities within the ServiceNow platform. From Inception to Value Realization, Gary will work with Clients to ensure their Business needs are met in a timely, efficient and cost-effective manner. Working collaboratively with the Client, he will leverage strong communication skills across the client organization to keep the client satisfied and drive value throughout their organization, identifying further opportunities for growth and partnership.

Expert in identifying opportunities for organizational efficiencies leveraging the ServiceNow Platform, particularly in ITIL Processes and CMDB Optimization.