Solutions

Digital Workplace

Driving digital transformation in the Modern Workplace to help empower employees, optimize IT and safeguard data.

Businesses need the right IT strategy to support the new Digital Workplace securely and effectively

Working from home is the new normal for 85% of knowledge workers. Distributed teams, digital tools, and new business models drive productivity in this new era. But without the right strategy, managing performance and security for the Digital Workplace can quickly consume IT resources.

Coreio’s unique service offerings prepare the modern workplace for this digital transformation.

Remote Workplace IT Challenges

  • Improve the employee experience
  • Drive digital transformation
  • Optimize ITSM processes
  • Enhance security
  • Increase operational efficiency

of remote workers say they do not want to go back to the traditional office.

“Digital transformation marks a radical rethinking of how an organization uses technology, people and processes to fundamentally change business performance.”

George Westerman, MIT principal research scientist

What to Expect from a Digital Workplace

Today’s employees want to work securely – anywhere, anytime on any device. IT leaders must equip their organizations with the right technology, processes and security to meet current Digital Workplace demands while proactively identifying trends and solutions to support future business needs.

Employee Empowerment

Collaboration Tools

Facilitate teamwork across the distributed workforce and help build a remote culture with modern collaboration tools and platforms including voice, chat, video, conferencing, channels and more.

Network & Connectivity

Ensure networks are secure and that remote employees have the bandwidth to support collaboration tools, such as video, without interruption.

Mobility

Enable secure work from anywhere, anytime on any device, with apps in the cloud and portable devices like laptops, tablets, and smartphones.

Optimized IT Operations

Technology Lifecycle & Remote Onboarding

Simplify the employee setup and technology experience so that it’s as simple as the retail experience, including: choosing and ordering hardware and software; tracking, receiving, and setting it up to use; and retiring and recycling technology.

End User Support

Give employees access to self-service, self-healing, and omni-channel IT support to reduce the internal helpdesk burden, while providing enhanced service.

Software & Device Management

Provide innovative planning, engineering and management of your secure Digital Workspace ecosystem.

Security, Identity & Access Management

Security Management

Enhance endpoint, cloud, collaboration tool security and cybersecurity training to reduce the vulnerabilities of remote workers.

Information Protection

Keep information secure with encryption, continuous backups and recovery operations.

Identity and Access Management

Tightly control user access to information based on managed identities and roles.

How Coreio Supports the Digital Workplace to Address Your Top IT Challenges

Coreio provides end-to-end Digital Workplace management as well as expert consulting support for your Modern Workplace Digital Transformation journey.

Digital Workplace Managed Services

Digital Workplace Managed Services

Enhance productivity and business continuity with a full range of Workplace Managed Services, based on leading ITSM processes. We completely manage your Digital Workplace ecosystem, so that your users can focus on their clients and business priorities.

  • Retail-Like Lifecycle Services:
    Integrated end-to-end IT Hardware and Software Asset Management—from Procurement to Retirement.
  • Workplace / End User Support:
    An omni-channel support model for Service Desk and certified technical support staff across North America.
  • Software and Device Management: Complete engineering and management of your hardware and software to ensure the optimal deployment of workplace technologies.

ITSM AI & Automation

ITSM AI & Automation

Streamline routine business processes and proactively prevent downtime with intelligent ITSM automation and workflow management. Supported by machine learning and practical AI.

  • ServiceNow MSP
  • ServiceNow Solutions & Implementations
  • Self Service and Chat Bot Automation
  • Specialized Resources & Consulting

Strategy, Architecture & Employee Experience

Strategy, Architecture & Employee Experience

Design your Digital Workplace with a strategy that focuses on employee needs and how your ITSM processes and technology will meet them.

  • Digital Workplace Strategy
  • Customer Journey Map

Accelerators & Continuous Optimization

Accelerators & Continuous Optimization

Review your current Digital Workplace, assess performance and satisfaction, and design a roadmap for continuous improvement.

  • Digital Workplace Operating Model Accelerators
  • Digital Workplace Service Delivery Accelerators
  • Digital Workplace Security Accelerators

Learn more about how Coreio can help optimize IT for your Digital Workplace.

Coreio Partners with Microsoft Surface to Mobilize the Digital Workplace

Surface and Microsoft 365 give remote workers the freedom to work their way from anywhere, protected by Microsoft security and with modern manageability. Coreio recommends the Microsoft Surface as a key pillar within the Digital Workplace.

Enable Remote Work

Surface devices help remote workers collaborate, stay secure, and get it all done because they are designed for work anywhere.

Modern Management

Advanced management capabilities enabling zero-touch deployment including the proper policies, settings, and applications pre-installed.

Security

Chip-to-cloud security protections are built into every layer of Surface, and maintained by Microsoft to bring you peace of mind.

Surface Taste Test Program

Coreio is partnering with Microsoft to let our clients try the latest Microsoft Surface devices to experience how they can transform their business. Our service includes:

 

    • Customized device set up
    • A guided tour of features and capabilities
    • Ongoing concierge-level support during the trial period

Succeed with Microsoft Surface in the Digital Workplace Like Other Satisfied Coreio Customers

Coreio has over 40 years of experience supporting the IT needs of a wide range of clients—from Canada’s largest companies to small non-profit organizations. Our depth of experience has prepared us to help you unlock all the benefits the Digital Workplace has to offer.

Credit Union

Commercial Real Estate

Top 5 Canadian Bank

Why the Work-From-Home Era is Here to Stay
(and How to Support it With a Digital Workplace)

The work-from-home era defined by the pandemic will have long-lasting effects on the concept of ‘workplace’ and how teams collaborate. Are you ready for what’s next?

Download Coreio’s whitepaper to learn the research behind:

  • The future outlook for the Digital Workplace
  • The latest figures on the benefits and challenges of working from home
  • Top focus areas to include in an evolving Digital Workplace IT strategy

Get the Digital Workplace Whitepaper